Items can be returned for exchange or store-credit within 14 days upon receipt of your purchase. Any items received after 14 days are not eligible for exchange or store credit. We are unable to accept returns beyond 14 days of your receipt and anything sent to us after 14 days may be returned to you. Items can be refunded if returned within 14 days upon receipt.
We do not accept exchanges or returns on items purchased on sale or items purchased using a discount code as part of a sale promotion, all discounted items are considered final sale, unless the items are damaged or defective and proof must be provided by the customer.
Item/s must be returned in original condition, unworn, unaltered, unwashed and with their tags attached. Damaged returns and returns sent back without prior authorization will be returned to the sender. Our store-credit does not expire and can be used toward another item on our site. For Covid 19 policy, Panties, Hosiery and Swimwear cannot be returned or exchanged (Including all lingerie set with panties).
Please Note: We cannot guarantee that we will have the requested size in stock to exchange and cannot set items aside for exchanges.
For Additional Questions or Assistance, please contact firstname.lastname@example.org.